Pragmatic Play brand broke into the game with live dealer market with quality and truly attractive products. A newcomer with many years of work in creating online slots has skillfully competed with leading Live Casino companies. Now fans of this direction have much more great opportunities for the game. The best live casino offers by Pragmatic Play are already on the Shangri La online casino site.
Pragmatic Play’s approach to Live Casino
The brand has introduced a new, original product that received the UK Gambling Commission approval and also has an MGA license and a range of other approvals.
All Live Casino products are designed to be as attractive as possible for the visitor, and as convenient and customizable for the operator as possible. An important solutions advantage on this platform is adaptation to a platforms wide variety. You can play with a live Pragmatic Play croupier on a laptop, PC, tablet, smartphone, and even using virtual reality devices.
Strong Brand Sides
Brand’s Live Casino products is highly flexible, has a wide range of options that allow to compete with industry leaders.
• Modern gaming studio, created with the latest technology
• Professional dealers who have completed specialized training to work at Live Casino
• Superb multi-camera video quality for perfect 4K picture quality in home broadcast mode
• Convenient user interface HTML5, created on the basis of UX research data taking into account the wishes of users
• 24/7 players support
• Multilingual interface, currently supports thirty languages
• An ultra-modern marketing tools assortment for operators
Live Dealer Games Assortment
The developer offers the most popular games with real croupier. As well as, the full effect of being in the game room is recreated, but the participants have all the online game advantages.
The interactive menu allows you to make bets quickly and easy, provides detailed statistics, gives access to the game history. And sounds and animations make the process even more enjoyable.
By the summer of 2020, Pragmatic Play has the following Live Casino games in its collection:
• Black Jack
• Baccarat and Speed baccarat
• Roulette and Speed roulette
• Auto roulette
• Roulettes adapted for different countries: Italy, Russia, Germany, Macau
Best studio in its class
The modern Pragmatic Play Live studio is the company’s pride, it is located in Bucharest, Romania. The opening took place in April 2019. The play space was created taking into account visitors’ interests and using the most modern online broadcasts technologies. Now 43 tables are used for this broadcasts, but the expansion possibility is also provided.
A professional team works around the clock in the play space: highly qualified dealers, operators, the management team members.
It is the modern technologies that Pragmatic Play uses to give a complete immersion in the game and the effect of being in a casino.
- Modern streaming video in 4K quality with excellent detail
- Accessibility from all platforms and all types of devices thanks to adaptable HTML5 technology
- User data protection
- Improved graphics
- Realistic sound that accompanies all the actions on the gaming table
- Functional interface
- Customized solutions for players and operators.
Pragmatic Play Platform
The company’s server platform is a market leader due to high standards and wide opportunities provided to licensees.
- Full control of all operations with a single central location
- Visibility and control of all gaming tables, the ability to change game settings, player limits, expanding options for players
- A notifications system in case of special situations and a mechanism for reporting, access to all work operations
- Intuitive and simple change of settings in real time in order to display information needed by players and the operator
The new platform is an autonomous. The flexible system that allows Pragmatic Play specialists to directly respond to licensee’s requests and implement an even higher standard when developing new and successful games.
Branding area and surroundings
Pragmatic Play presents modern studios that can be fully branded to the operator’s wishes. This applies not only to the individual design of the studio and table, but also to uniforms for dealers, their methods of behavior, business style and communication with users.
Operators get at their disposal one or more tables with adjacent space, which come at their full disposal. Product adaptation is made to almost any requirements.
Turnkey marketing tools is a special brand feature. This gives licensees complete freedom to implement a marketing strategy.So the company is completely free in creating special promotions and events. This is exactly the way that allows you to attract new players, encourage regular and VIP-clients, give maximum opportunities to the existing base, while increasing the participants’ experience.
A back office has been developed for licensees. It is with its help that marketing tuning is performed. Moreover, it can be carried out individually for each game or each table.
Pragmatic Play Team
Pragmatic Play offers the best gaming experience by having an entire team of professionals work for it. Although there are only professional dealers in the frame, behind the scenes there are several more specialists who make the game as convenient and attractive as possible for the players.
All team members undergo training, participate in courses, and regularly improve their skills. The all specialists’ effectiveness is regularly assessed against a whole set of criteria. And all this in order to guarantee the highest quality of service.
The well-established work of shifts, the timely replacement of dealers makes the game continuous in 24 by 7 mode and at the same time fascinating and tireless at any given moment. All personnel who interact with players are constantly being instructed and training to improve their skills in game and communication.
In addition, Technical Support and Customer Support are working. These are entire teams that are available around the clock to solve any technical issues and tips for working with clients.
But even that is not all! Pragmatic Play builds teamwork so that everyone who applies receives the minimum response time and the fastest solution in the current situation. And this is one of the most important factors that creates a reputation for the provider and gives the player maximum satisfaction with the gaming experience.
Pragmatic Play supports the Responsible Gaming initiative. Due to constant contact with regulators and licensees, the company always keeps its hand on the global trends console in the Live Casino games field. This approach allows one of the first to introduce innovations and respond to the players’ wishes, making the game even better, more interesting and fun.
Naturally, all licenses are regularly updated, all products are tested, and all results are reliable. Third parties do not have the technical ability to intervene in the rounds results, which is a fair play guarantee.
Where to play at Pragmatic Play Live Casino Games
The Shangri La site offers all popular Live Casino Games from Pragmatic Play. Registered users have the opportunity to observe the gameplay without restrictions. Bets are made in a wide range, which allows you to configure a pleasant level of risk and the pace of the game. Sign up, get your Shangri La bonuses and enjoy the effect of being present in a luxury casino thanks to the exquisite Pragmatic Play products!